Frequently Asked Questions

Everything you need to know about your Morelli Group shopping experience.

What is the standard shipping timeframe for orders?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-7 business days depending on your location.

How can I return an item that doesn't fit?

We provide a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Are the materials used in Morelli Group collections sustainable?

Quality and ethics are at our core. We source premium, durable fabrics and work with certified manufacturers to ensure our fashion pieces are both high-quality and responsibly made.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How do I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel an order within 60 minutes of placement by contacting our customer support team.